



Can you let me know the exact version of Chaos Cosmos used? It can be found in. You've mentioned you already tried performing a clean reinstall - would it be possible to get in touch with us through our contact form so we can schedule a remote session and try to resolve this on the spot? Make sure to mention this thread in the email, thanks.Make sure you are logged in the Chaos Cosmos browser and the account used has a valid license.I guess, does this have something to do with the network in the service process? I can open, but I cannot use Cosmos in SketchUp and 3dsMax. I also tried this Link: The solution in, but still ineffective.

I can open V-Ray and render normally, but I cannot open Cosmos. However, when I closed SketchUp during the download process and restarted it again, only a black background was displayed without any content. Then, I changed the path according to the method of changing the download path of Cosmos in the help document, and I can still successfully open Cosmos and download assets. After reinstalling, V-Ray 5 for SketchUp can be opened normally. I downloaded the standalone program of Cosmos. The black background was displayed, but there was no content. They couldn't open normally for the first time. In addition, I also give feedback on the detailed situation.Īfter the official version came out, I updated V-Ray 5 for SketchUp and V-Ray 5 for 3dsMax. However, I encountered it after restarting SketchUp.īefore I restarted, I was downloading Cosmos Assets.
